Tow 801

Winch-Outs and Vehicle Recovery

Off the shoulder, buried in snow, sunk in mud, or high-centered somewhere it should not be.

Utah produces this call constantly. A ditch on a snow-packed side street, a canyon pullout that turned to mud, a shoulder that gave way, a driveway that iced over and slid the vehicle sideways. In every case the question is not just how to pull it, but from where — a recovery point that can take the force, at an angle that does not drag the vehicle into whatever it was trying to avoid.

This is the work where the strap in your trunk causes the most damage. Recovery points are specific parts of the frame or a rated tow hook, not a suspension arm and not the axle. A tow strap under load stores serious energy and has killed people when a hook or a mounting point let go. If a well-meaning driver has stopped to help, it is not rude to say you would rather wait for a truck.

Tell the dispatcher what the vehicle is sitting in, how far off the road it is, whether it is level or leaning, and whether it is still drivable if it can be freed. Snow, mud and a steep embankment are three different jobs and they need different equipment.

What this usually involves

Get Matched With a Tow Operator

Other services

Safe First, Then Tell Us Where the Vehicle Is

Get behind a barrier and away from traffic. Then send the vehicle, the drivetrain and the location, and we will match you with an operator.

Get Matched With a Tow Operator